24s
24S is a luxury fashion retailer that offers a curated selection of designer clothing, bags, shoes, and accessories for both women and men. As part of the Louis Vuitton Moët Hennessy (LVMH) group, 24S brings a Parisian touch to its global clientele, providing access to high-end brands such as Louis Vuitton, Celine, Dior, Fendi, and many more.
Industries
Luxury Fashion Retail
Founded
2017
Headquarters
Paris, France
Strategic Priorities
24S aims to deliver a premium shopping experience through a well-curated selection of luxury brands and exceptional customer service. The platform focuses on offering exclusive pieces and the latest collections from renowned fashion houses, ensuring that customers have access to high-quality and unique items.
Recent Innovations and Collaborations
The platform frequently updates its inventory with new arrivals and exclusive collaborations. In May 2024, 24S highlighted a range of exclusive selections, emphasizing the latest trends and must-have items for the season. They also provide a personalized shopping experience with services such as “La Carte 24 Sèvres,” which offers loyalty rewards and benefits.
Sustainability Efforts
While 24S primarily focuses on luxury and exclusivity, it also acknowledges the growing importance of sustainability in fashion. By curating long-lasting and high-quality products, the platform supports a more sustainable approach to luxury fashion consumption.
Community and Employee Engagement
24S engages its community through various channels, including social media, newsletters, and its website. The platform also emphasizes customer service, offering fast and free shipping and returns, as well as personalized assistance through their personal shopper service and V.I.C. (Very Important Customer) service.
Pros and Cons of 24S
| Pros | Cons |
|---|---|
| ✔ Wide variety of luxury brands | ✘ High price point due to premium products |
| ✔ Fast and free shipping and returns | ✘ Some users report occasional website issues |
| ✔ Exclusive pieces and new arrivals | ✘ Limited to luxury market, which may not appeal to all consumers |
| ✔ Excellent customer service and packaging | ✘ Limited availability of some items during high-demand periods |
Final Thoughts
24S stands out in the luxury fashion market by offering a carefully curated selection of designer brands and exceptional customer service. While the high price points and occasional website issues may be drawbacks, the platform’s commitment to providing exclusive, high-quality fashion makes it a top choice for luxury shoppers. With its strong Parisian influence and ties to the LVMH group, 24S continues to be a leading destination for those seeking the latest in luxury fashion.